Privacy Policy for Altostratus AI

Effective Date: February 19, 2024

Welcome to Altostratus.AI. Your privacy is critically important to us. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to protect it.

1. Information We Collect

We collect personal data necessary to provide our AI negotiator services for travelers. This includes:

Name and Contact Information: To communicate with you about your service requests.
Payment Information: For processing payments related to our services (excluding any rebooking fees which are charged by the airline. You are never charged without your explicit approval and consent.).
Flight Information: Including PNR, dates of travel, destination, traveler name, and any additional details requested by airlines for rebooking. We only collect information about additional travelers as necessary for service provision and do not retain it beyond the completion of the service.

2. Use of Information

The collected information is used solely for the purpose of order processing and service provision. We do not use your personal information for any unrelated purposes without your consent.

3. Non-personal Data Collection

We use web cookies to improve your experience on our website. These cookies do not collect personal information.

4. Data Sharing

Altostratus.AI does not share your personal data with third parties, except as required by law or as necessary to provide our services to you, such as communicating with an airline customer service representative about your existing booking.

5. Children's Privacy

Our services are not directed to children, and we do not knowingly collect information from children. We only collect additional traveler information as necessary for service provision and do not retain it beyond the completion of the service.

6. Data Deletion Requests

You have the right to request the deletion of your personal data. Please send such requests to daniel@altostratus.ai.

7. Updates to Our Privacy Policy

We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes, we will notify you by email. We encourage you to periodically review this page for the latest information on our privacy practices.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at daniel@altostratus.ai.

By using Altostratus.AI, you consent to the collection and use of your information as outlined in this Privacy Policy.